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Support

Fuel Education Support Teams – Committed to Ensuring Your Success!

Our support teams are dedicated to providing our clients (students, parents and school staff) with superior assistance in a timely manner.

You can explore our self-service resources by visiting our Service Station:

Search our Knowledge Base: Access our extensive library of support resources at your convenience to research key topics and find the answers you need.  

 

Fuel Education Training Resources: Access our frequently-updated catalog of user guides, platform resources, blended learning tools, and on-demand training courses on the Training Resources site.

 

Can’t find what you’re looking for?  Contact support directly:

Submit a Support Request: You can request assistance directly on our Service Station. Our team responds to support requests from 8:00 AM to 8:00 PM Eastern Time, Monday through Friday.

 

Phone Support (1-84-GO-FUELED or 1-844-638-3533) and  Live Chat Support are available during the following hours of operation*:

Technical Support:  Monday - Friday 8AM ET – 8PM ET

Academic Support:  Monday - Friday 8AM ET – 11:59PM ET

                            Saturday and Sunday -- Noon ET – 8PM ET

*Subject to change without notice.

 

Setting up your system for the first time?

 

Click here to learn more about some key requirements you should be aware of.

 

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  • Support
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ABOUT US

ABOUT US

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  • Success Stories

GET THE LASTEST INDUSTRY NEWS AND RESEARCH

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855.977.8452

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